Yes, Please make sure that you raise an exchange request within 7 days of the product delivery.

To raise an exchange request, please follow the instructions below:
Step 1: Mention your order ID and send a photograph of the package to care@petyantra.com
Step 2: We will send someone to pick up the product from you at no cost to you*. Please make sure that the product is unused with all tags intact. Do keep the pick up slip safely with you so that we can coordinate with our delivery partners on your product.
Step 3: Once we receive your product at the warehouse and conduct a quality check, we will either offer you an exchange or store credit, in accordance with our policy.

Cancellations can be made before the product is dispatched. You can make a cancellation on the website or by emailing us on care@petyantra.com

We will NOT accept returns or exchanges for the following items (unless received damaged or spoilt):

Edible and perishable items like food, treats etc
Personalised products that are made to order
Beds, play pens, crates & carriers
Dog Toys & Cat Toys
Items purchased during sales
Face Masks
Dog Pads/Diapers
Medicines & Supplements

Refund will proceed in the same mode of payment on the same day of product returned. It may take 5-7 days to credit in your account.